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Advice Services
How we can help

Our service is free, confidential and open to everyone in the community. Our staff are trained to give information on virtually any issue, including:

Welfare Benefits * Money Problems * Employment * Consumer Rights * Housing * Neighbourhood Disputes * Education and Healthcare * Immigration and Residency Issues * Human Rights * Family and Personal Issues

We won't tell you what to do but we will arm you with all the facts and possible outcomes of different options to allow you to make the decision that's right for you. If needed, we can also offer practical support, such as help with filling in forms, writing letters or negotiating with third parties.

Specialist Services Offered

We can currently provide specialist help in the following areas:

Housing * Debt * Welfare Benefits

What happens when you call the bureau

You will be speaking with an assessor who will identify the most appropriate way for us to help you. This could be giving you the information you need to solve the problem yourself. Or it could be making an appointment to discuss your problem further - in person or by phone. Sometimes, we might direct you to a different organisation that is better placed to help you.

Oldham District Citizens Advice Bureau currently has points of access to the service at the ICC health centre (every Monday), First Choice Homes Main Office (Tuesday morning tenants only) AKSA housing (tenants only).

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